Privacy Policy
Japan Fes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our events, website, and services.
1. Information We Collect
We collect the following types of information:
(a) Personal Information
- Name
- Email address
- Billing and shipping addresses
- Payment information (processed securely via third-party payment processors)
(b) Non-Personal Information
- Browser type and version
- Device information
- IP address
- Website usage data (e.g., pages visited, time spent on site)
(c) Event-Specific Information
- Registration details
- Survey responses
- Photographs or videos taken at events (with consent)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To manage event registrations and ticketing
- To provide customer support
- To improve our website and services
- To send promotional emails, newsletters, or event updates (you can opt out at any time)
- To comply with legal requirements
- To process payments securely
3. Sharing of Informatio
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who help us manage events, process payments, or send communications.
- Legal Authorities: If required to comply with legal obligations or protect our rights.
- Marketing Partners: With your explicit consent, to share event updates or offers.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Security
We take reasonable precautions to protect your data from unauthorized access, disclosure, or misuse. This includes:
- Secure servers and encryption for sensitive information
- Regular monitoring of our systems for vulnerabilities
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. You can manage your cookie preferences through your browser settings.
7. Your Rights
If you are a resident of certain jurisdictions, including the European Union or Japan, you may have the following rights:
- Access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing or withdraw consent
- File a complaint with a relevant authority
To exercise these rights, please contact us at info@japanfes.be.
8. Third-Party Links
Our website or event communications may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Japan Fes
Email: info@japanfes.be
Thank you for trusting Japan Fes. We are committed to safeguarding your personal information while providing an enjoyable and enriching experience.
